About Us

Craig Luty – President

Craig Luty’s passion derives from 33 years of first-hand industry involvement, specifically in the field of forensic genealogy, beginning with field and research experience and evolving to a vast, systematic, and empathetic approach of leadership and mentorship to others. Mr. Luty’s perspective and efficiency in resolution of all cases, quickly and efficiently, derives from his background and strong knowledge of an all-encompassing outreach, both nationally and internationally, ensuring accuracy of all pertinent details, standing behind the company’s errors and omissions policy.   He commits to always educate, guide, and mentor any potential client through the process, as often it is one’s first, if not sole, experience with probate law. Given the sensitive nature of a family member’s loss, Mr. Luty instills superior core values in his staff, ensuring that the client experience given is thorough, informative, and supportive, especially during such sensitive and burdening times.  

Robin Valencia – Vice President

Robin Valencia has dedicated her career path to a lifetime of leadership and service to others, starting at a very young age. As a classically trained musician and 18-year physical rehabilitation practitioner, Robin embodies an analytical yet open-minded approach to each client’s experience, displaying clear articulation of thoughts and professional guidance. Mrs. Valencia’s drive is in educating and mentoring those around her, while also embodying empathy towards each person’s situation.  She, alongside her team, will guide you through your role and requirements to ensure that you are recognized for, and most importantly receive, your rightful and legal share, according to each state’s succession laws. After speaking with Robin, or one of her trusted associates, you will be left with a clear direction of this process and feel confident in your decision to trust the Arbor Probate Research Inc. team to manage and expedite your case. *For any client who requests video conferencing or language translation services, Mrs. Valencia will assist you and is personally fluent in Spanish.  

Cindy Luty – Operations Manager

 Cindy Luty is a retired teacher, with 30 years of experience in the educational field, mentoring thousands of students and maintaining strong interdepartmental and family communication throughout her career. That prior experience has instilled a tireless work ethic and care to provide a positive client experience to each heir. Cindy provides clear expectations of the probate process and is committed to handling each case with exceptional quality and thoroughness.  As Operations Manager, Mrs. Luty ensures considerable attention to detail, and will be a liaison to you, regarding your representation and distribution.

Chief Revenue Officer/Consultant

Dr. Nydia Conrad has served the Tampa Bay area as a clinical psychologist for over 20 years. Her experience in working with grief and loss make her a perfect fit for working with our heirs in a kind and compassionate way. 

“Losing a loved one is a very difficult and tragic experience. Estate management can be very daunting, especially right after you lose someone you love. It’s important to me to provide a caring environment to help you settle your financial affairs while also honoring the loss of your loved one.”

As a business consultant, Dr. Conrad works hand-in-hand with the Arbor team, to provide a multidisciplinary approach and bring the best level of care for our heirs. 

Juli Claussen – Senior Genealogist  

Juli Claussen is a search professional and forensic genealogist, with over 40 years of experience locating missing people, which has been her focus. She specializes in locating adoptees, birth families, and estranged (close and distant) family members.  Juli is committed to volunteering her services in reuniting families and is active in efforts to better her community. In Juli’s own words “I so enjoy connecting the pieces of family history puzzles, and my work with Arbor allows me to use my skills to benefit people in a tangible way in the here and now, not just explore the past. The work challenges me to bring my A-game every day. The company adheres to the highest ethical and professional standards, which is important to me. What could be a better fit?”  Mrs. Claussen’s meticulously thorough genealogy results, alongside your representation through Arbor Probate Research Inc., is what will justify and support your case.  

Megan Barack – Client Representative 

Megan Barack has dedicated over 23 years to direct customer service, of varying levels.  Her areas of expertise include human resource and onboarding management, supervisory and team leadership, and non-profit administration management.  Her guidance, positive frame of mind, and clear communication provides a superior client experience to each heir.  Her goal is to foster good and incorporate solutions that support families to come to resolutions.  Based in Cleveland, Ohio, Mrs. Barack will make connections happen with our clients at times that work for them, whether it be at 7am or 9pm, making it convenient for any work schedule.  In Megan’s own words, “I knew Arbor was the fit for me after my first phone call and speaking with my first heir, lending a compassionate ear.  Connecting and meeting folks across the country to help them is most important to me.  I know that I am aiding the court system in connecting the rightful heirs, following true succession laws, and I am glad that I can educate our clients during this process.  Treating people fairly is something that Arbor prides itself in and always strives for open transparency, which I love the most.”

Farida Hassan – Senior Instructional Designer and Forensic Genealogist  

Farida Hassan has a strong drive in holding herself accountable to high personal, academic, and professional standards.  Originally hailing from Cairo, Egypt, we welcome our newest team member, Farida, who is not only multilingual in English, German, and Arabic, but who is also the former Egyptian national swimmer.  Proudly holding a Master’s degree, as a graduate of The University of Tampa, Florida, her multifaceted and well-diverse skillset is an asset to the entire Arbor team.   Her keen case oversight assists in ensuring that we are reaching out to family members of eligibility, supporting the “why” of our specific client outreach and inclusion.